Dedicated Centre for Retail & Inventory |
Retail operations run more efficiently, at lower cost, and built for what’s next through a fully dedicated offshore team.
Retail operations management measures how effectively strategy, technology, customer engagement, inventory, promotions, marketing, and sales channels work together to deliver a lasting competitive edge. TargetOrate extends that operations model offshore, establishing dedicated operations centers in India for retailers optimizing store and business operations end-to-end.
Why Offshore Retail Operations
A dedicated offshore operations center handles order processing, customer support, and other non-core tasks end-to-end, scaling up or down directly with business need. Workforce management; recruitment, training, payroll, and benefits, runs inside the center itself, set up with the right resources and technology from day one. Strategic support continues beyond setup, adding value to the retail business as it grows, with cost optimization built into the model.
Why Offshore to India with TargetOrate
The delivery model is built to provide ROI from the start of the engagement, functioning as a direct extension of the retailer’s own operations, global delivery with full control retained throughout. Centers can transition into a client-owned subsidiary at any point, with continued strategic support after transfer.
Our services include:
- Store Management
- Inventory Management
- Customer Service
- Accounts and Bookkeeping
- Marketing Operations
- Human Resources and Payroll
Our services also include end-to-end consulting, project management and support assistance to set-up the operations center. We have extensive experience in driving, setting up and running dedicated centers in India for several global businesses.
Core Capabilities
- Large Talent Pool
- Human Resource Management
- Cultural Understanding
- Regulatory Compliance
- Technology
- Cost Optimization
Benefits
- Lower establishment & operational costs
- Availability of right set of technical skills and scale
- Rapid scaling and complete control of your operations
- 100% IP protection
- Faster time to market
- Local expertise and continuous customer advisory service
- Quicker learning curve through on-the-job training
- Access to world-class methods, best practices, and procedures
When it comes to staying competitive and profitable in a fast changing market, there is no time to lose. All small, medium or large-sized retailers alike will need to find ways to compete, without getting into a pricing war and operations management is the way forward.
Are you ready to streamline your operations and elevate your customer service? Talk to our experts to know how Operations as a Service can help you run your business more profitably.
