ACCESSIBILITY STATEMENT
Anand Eye Institute (AEI)
Effective Date: 9 October 2026 | Last Updated: 9 October 2026
1. Our Commitment to Accessibility
Anand Eye Institute recognises the importance of making healthcare information accessible to people with different abilities, needs and ways of accessing digital content.
We aim to provide a website that supports a clear, comfortable and inclusive browsing experience for patients, caregivers and visitors.
As an eye-care institution, we recognise that visitors may have varying levels of vision and may use screen readers, keyboard navigation, magnification tools or other assistive technologies.
We are committed to improving the accessibility and usability of our website as part of our ongoing digital experience.
2. Accessibility Standards
AEI aims to align its website with recognised web accessibility practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
These guidelines provide recommendations for making digital content perceivable, operable, understandable and robust for people with different abilities.
Our accessibility efforts will consider applicable legal requirements and recognised accessibility standards as the website is developed, reviewed and maintained.
3. Accessibility Features
We aim to incorporate accessibility considerations into the design, content and functionality of our website.
3.1 Readable Content
We aim to provide clear headings, logical content structure, readable typography, appropriate spacing, sufficient colour contrast and descriptive link labels.
Our content is written to help visitors understand information about eye-care services, doctors, appointments, hospital locations and patient support.
3.2 Images and Alternative Text
Relevant images should include descriptive alternative text to help visitors using screen readers understand their purpose or content.
Decorative images should be implemented in a way that avoids unnecessary interruptions for assistive technology users.
3.3 Keyboard Navigation
We aim to support navigation through key website features using a keyboard.
Interactive elements should have a logical focus order and visible focus indicators to help visitors understand which element is currently selected.
3.4 Screen Reader Compatibility
We aim to use appropriate page headings, semantic structure, descriptive labels and accessible names for interactive elements.
These practices help visitors using screen readers understand website content and navigate available features.
3.5 Forms and Interactive Features
Website forms should provide clear labels, understandable instructions and useful validation messages.
Appointment enquiries, contact forms and other interactive features should be designed to support accessible navigation and completion wherever practical.
3.6 Mobile and Responsive Accessibility
We aim to provide a website that adapts to different screen sizes and supports access across mobile phones, tablets and desktop computers.
Content should remain usable with browser zoom and text enlargement wherever compatible with the relevant feature.
4. Ongoing Accessibility Improvements
Accessibility is an ongoing process.
As we review and improve the AEI website, we aim to identify opportunities to strengthen readability, navigation, compatibility with assistive technologies and access to healthcare information.
We may review the website through manual testing, automated accessibility checks and feedback from visitors.
Some third-party tools or embedded services may have accessibility characteristics determined by their providers. We will consider accessibility when selecting and reviewing such services.
5. Accessibility Feedback
We welcome feedback from visitors who experience difficulty accessing any part of the AEI website.
If you encounter an accessibility barrier, need assistance navigating a page or require information in an alternative format, please contact us.
When contacting us, please include the webpage address, a description of the difficulty and, where relevant, the device, browser or assistive technology you were using.
This information will help us understand your experience and identify appropriate improvements.
6. Alternative Ways to Access Information
Visitors who need assistance accessing information about doctors, eye-care services, appointments, hospital locations, insurance or healthcare schemes may contact the relevant AEI hospital team by phone or email.
Our team can help direct your enquiry to the appropriate department.
7. Contact for Accessibility Assistance
Anand Eye Institute Email: aei@anandeyeinstitute.org
Habsiguda: 7-147/1, Nagendra Nagar Colony, Habsiguda, Hyderabad, Telangana 500007 Phone: 040-27151999 / +91-9989987000
Chanda Nagar: 4-92/1, near MeeSeva, Gangaram, Chanda Nagar, Hyderabad, Telangana 500050 Phone: 040-23034099 / +91-8977936699
Please use “Website Accessibility” in the subject line of your email.
8. Statement Review
This Accessibility Statement may be updated as the website evolves, accessibility improvements are introduced and applicable standards or requirements change.
The latest version will be published on this page with the revised date.
AEI welcomes feedback that helps make its online information and services more accessible to patients, caregivers and the wider community.